+14013582132 info@tradecraftacademy.com

1. Introduction

TradeCraft Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradecraftacademy.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2. Information We Collect

We collect information about you in various ways when you use our Site.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in courses
  • Sign up for our newsletter
  • Contact us through the contact form
  • Participate in our forums or community
  • Complete a purchase

This information may include:

  • Your name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Educational background (when relevant for course enrollment)

2.2 Automatically Collected Information

When you access our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Geographic location

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of our Site.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Site.
  • Functionality Cookies: Used to recognize you when you return to our Site.
  • Targeting Cookies: Record your visit to our Site, the pages you visit, and the links you follow.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Create and maintain your account
  • Process your transactions and payments
  • Provide and maintain our services
  • Improve our website and user experience
  • Customize content and materials based on your preferences
  • Send you educational materials and resources
  • Communicate with you about products, services, and events
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Send you technical notices, updates, security alerts, and support messages
  • Monitor and analyze usage trends and activities
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • To Protect Rights and Safety: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We do not sell your personal information to third parties.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict the processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on your consent

To exercise these rights, please contact us at privacy@tradecraftacademy.com.

7.1 California Residents

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

7.2 European Economic Area Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

8. Third-Party Websites

Our Site may contain links to third-party websites and applications. After you leave our Site, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@tradecraftacademy.com

Address: 963 Forest Port, Virginieton, SK T9M-1R2, Canada

Phone: +14013582132